Lisa Cindric

Summary

Creative and results-driven Senior Experience Designer based in Miami, Florida, with proven international experience delivering impactful, user-centered solutions across diverse industries. Passionate about bridging creativity and business goals, I excel at collaborating with cross-functional teams to craft seamless digital experiences. Recognized for driving engagement, conversion, and accessibility through intuitive design and strategic thinking. I thrive in dynamic environments, enjoy solving complex problems, and help teams innovate through thoughtful, user-centered design.

Languages

English - Native
French - Conversational 

Certifications

Google AI Essentials - Google | Issued Oct 2025
Credential ID KSATBJ08X5ZU

Use AI Responsibly - Google | Issued Oct 2025
Credential ID R9SNN3MMEIC5

Discover the Art of Prompting - Google | Issued Oct 2025
Credential ID 6EZJISNP5CCM

Advanced Figma - Designlab | Issued May 2025
Credential ID ECb6fc

Accessibility Fundamentals - Disabilities Guidelines, and Laws - Deque Systems, Inc. Issued Jan 2022

Designing an Accessible User Experience - Deque Systems, Inc. | Issued Jan 2022

Responsive Design and Zoom
Deque Systems, Inc. | Issued Jan 2022

Experience

Verizon, Miami, FL — Sr. Experience Designer

Verizon (formerly TracFone Wireless), Miami, FL
September 2020 – Present

Joined TracFone Wireless in 2020 and transitioned to Verizon following its acquisition in November 2021.

  • Collaborate with agile product teams to design and iterate end-to-end user journeys for consumer-facing products.

  • Redesigned Straight Talk’s Fixed Wireless Access interfaces, increasing user engagement by 22%.

  • Improved Simple Mobile service plan page, resulting in a 5% boost in conversion rates.

  • Solve complex UX/UI challenges, delivering solutions impacting millions of daily interactions.

  • Regularly enhance Verizon’s design system by proposing updates and gathering feedback to maintain cohesion across products.

RPS Group, South Kingstown, RI — Marketing Manager & Senior Designer

February  2011 - July  2017

  • Revamped the UI for OIILMAP, a mission-critical 3D modeling tool for Deepwater Horizon operations.

  • Oversaw logistics and design for trade shows, conferences, and promotional campaigns.

  • Managed vendors, led cross-functional collaboration, and ensured brand consistency across deliverables.

  • Analyzed campaign metrics to optimize marketing performance.

Gaumard Scientific, Miami,
FL — Sr. Designer

June 2018 - September  2019

  • Led redesign for packaging and FDA-compliant graphics spanning seven medical simulation products, boosting sales by 10%.

  • Designed engaging product catalogs for distribution to 10,000+ customers worldwide.

  • Partnered with engineering teams to create intuitive UI for medical simulators and clear instructional materials.

  • Developed print and digital marketing collateral, trade show displays, and visual assets.

Corel Corporation, Ottawa, ON,
Canada — Sr. Graphic Designer

August 1998  - December  2010

  • Managed a team of 10 documentation and creative professionals, overseeing the production of user manuals, brochures, press releases, packaging, and localized materials for global software releases.

  • Directed creative operations, assigning work, mentoring team members, managing priorities, and ensuring projects were delivered on time and to a high standard.

  • Designed UI graphics, icons, and visual assets for the CorelDRAW user interface, contributing to a cohesive product experience.

  • Coordinated with commercial printers and conducted press checks to ensure color accuracy, print quality, and production consistency for high-volume marketing and packaging materials.

  • Represented Corel at major technology conferences, including CES, Macworld Expo, Seybold, and NECC, showcasing flagship software products to customers, partners, educators, and industry professionals.

  • Partnered with product management, engineering, marketing, technical writers, and localization teams to deliver global product launches and integrated marketing campaigns.

Education

Brain Station, Miami, FL — UX/UI Immersive Certificate

October  2019 - December 2019 (10 weeks full-time)

Algonquin College, Ottawa, ON, Canada — Interactive Multimedia Certificate

September  2004 - June  2005

St-Lawrence College, Kingsotn, ON, Canada — BA in Graphic Design

September  1991 - June  1994

Skills

  • PROFESSIONAL

    Wireframing, Usability Testing, Responsive Design, Prototyping, Design Thinking, Design Systems, and Accessibility

  • MENTORING

    Volunteer with the Institute for Entrepreneurial Leadership, empowering small business owners to succeed by providing expert guidance on digital strategy and enhancing their online presence to support
    economic recovery.

  • PUBLIC SPEAKING

    Provided guest speaking on UX/UI design principles and industry practices to students, fostering interest in design careers and sharing insights from my personal experience. Member of the West Kendall Toastmasters
    (Club #08370).

  • TECHNICAL

    Figma, Adobe Creative Suite, Sketch, Invision, Google Suite, Microsoft Suite, Slack, Jira, Confluence, Gemini, Notebook LM, Claude, and Asana