Lisa Cindric
Summary
Creative and results-driven Senior Experience Designer based in Miami, Florida, with proven international experience delivering impactful, user-centered solutions across diverse industries. Passionate about bridging creativity and business goals, I excel at collaborating with cross-functional teams to craft seamless digital experiences. Recognized for driving engagement, conversion, and accessibility through intuitive design and strategic thinking. I thrive in dynamic environments, enjoy solving complex problems, and help teams innovate through thoughtful, user-centered design.
Languages
English - Native
French - Conversational
Certifications
AI in UX - NN/g | Completed August 2026
Course 1 of 5 toward NN/g UX Certification
Google AI Essentials - Google | Issued Oct 2025
Credential ID KSATBJ08X5ZU
Use AI Responsibly - Google | Issued Oct 2025
Credential ID R9SNN3MMEIC5
Discover the Art of Prompting - Google | Issued Oct 2025
Credential ID 6EZJISNP5CCM
Advanced Figma - Designlab | Issued May 2025
Credential ID ECb6fc
Accessibility Fundamentals - Disabilities Guidelines, and Laws - Deque Systems, Inc. Issued Jan 2022
Designing an Accessible User Experience - Deque Systems, Inc. | Issued Jan 2022
Responsive Design and Zoom
Deque Systems, Inc. | Issued Jan 2022
Experience
Verizon, Miami, FL — Sr. Experience Designer
Verizon (formerly TracFone Wireless), Miami, FL
September 2020 – Present
Joined TracFone Wireless in 2020 and transitioned to Verizon following its acquisition in November 2021.
Collaborate with agile product teams to design and iterate end-to-end user journeys for consumer-facing products.
Redesigned Straight Talk’s Fixed Wireless Access interfaces, increasing user engagement by 22%.
Improved Simple Mobile service plan page, resulting in a 5% boost in conversion rates.
Solve complex UX/UI challenges, delivering solutions impacting millions of daily interactions.
Regularly enhance Verizon’s design system by proposing updates and gathering feedback to maintain cohesion across products.
RPS Group, South Kingstown, RI — Marketing Manager & Senior Designer
February 2011 - July 2017
Revamped the UI for OIILMAP, a mission-critical 3D modeling tool for Deepwater Horizon operations.
Oversaw logistics and design for trade shows, conferences, and promotional campaigns.
Managed vendors, led cross-functional collaboration, and ensured brand consistency across deliverables.
Analyzed campaign metrics to optimize marketing performance.
Gaumard Scientific, Miami,
FL — Sr. Designer
June 2018 - September 2019
Led redesign for packaging and FDA-compliant graphics spanning seven medical simulation products, boosting sales by 10%.
Designed engaging product catalogs for distribution to 10,000+ customers worldwide.
Partnered with engineering teams to create intuitive UI for medical simulators and clear instructional materials.
Developed print and digital marketing collateral, trade show displays, and visual assets.
Corel Corporation, Ottawa, ON,
Canada — Sr. Graphic Designer
August 1998 - December 2010
Managed a team of 10 documentation and creative professionals, overseeing the production of user manuals, brochures, press releases, packaging, and localized materials for global software releases.
Directed creative operations, assigning work, mentoring team members, managing priorities, and ensuring projects were delivered on time and to a high standard.
Designed UI graphics, icons, and visual assets for the CorelDRAW user interface, contributing to a cohesive product experience.
Coordinated with commercial printers and conducted press checks to ensure color accuracy, print quality, and production consistency for high-volume marketing and packaging materials.
Represented Corel at major technology conferences, including CES, Macworld Expo, Seybold, and NECC, showcasing flagship software products to customers, partners, educators, and industry professionals.
Partnered with product management, engineering, marketing, technical writers, and localization teams to deliver global product launches and integrated marketing campaigns.
Education
Brain Station, Miami, FL — UX/UI Immersive Certificate
October 2019 - December 2019 (10 weeks full-time)
Algonquin College, Ottawa, ON, Canada — Interactive Multimedia Certificate
September 2004 - June 2005
St-Lawrence College, Kingsotn, ON, Canada — BA in Graphic Design
September 1991 - June 1994
Skills
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PROFESSIONAL
Wireframing, Usability Testing, Responsive Design, Prototyping, Design Thinking, Design Systems, and Accessibility
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MENTORING
Volunteer with the Institute for Entrepreneurial Leadership, empowering small business owners to succeed by providing expert guidance on digital strategy and enhancing their online presence to support
economic recovery. -
PUBLIC SPEAKING
Provided guest speaking on UX/UI design principles and industry practices to students, fostering interest in design careers and sharing insights from my personal experience. Member of the West Kendall Toastmasters
(Club #08370). -
TECHNICAL
Figma, Adobe Creative Suite, Sketch, Invision, Google Suite, Microsoft Suite, Slack, Jira, Confluence, Gemini, Notebook LM, Claude, and Asana